Workshop Manager
Reference: JAN20256726
Expiry date: 14:44, Fri, 21st Feb 2025
Location: Leeds
Benefits: A superb range of exclusive, employee-only benefits and discounts.
Salary: up to £48,900 (£45,000 basic + Bonus) + Company Car
Weekly Hours: 42.5 / Week
About us:
We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, and our workshops maintain and repair our own fleet. Within the UK, we operate circa 49,000 Vans and 19,000 Cars, providing a good variety of vehicles to work on.
About you:
If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!
As a Workshop Manager, you will be responsible for supporting our customers to deliver on their business promises. Your aim is to ensure we get their vehicle back on the road safely and in quick time. You will be accountable for day-to-day performance across all aspects of the workshop, developing a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, driving innovation and improvement to minimize vehicle downtime, and delivering on our service commitment to customers.
Responsibilities:
* Lead and manage the workshop team to achieve performance targets.
* Ensure compliance with technical and quality standards.
* Drive innovation and improvements in workshop processes.
* Maintain high levels of customer service and satisfaction.
About you:
* At heart, you are a technical expert with a solid automotive workshop management background.
* You have a common-sense business approach to maximize efficiencies and opportunities.
* You are a people person who values team dynamics and individual contributions.
* You are a natural coach and enjoy sharing your knowledge.
* You have a passion for customer service and problem-solving.
About your benefits:
An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include:
* Fantastic bonus scheme
* 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday.
* Free life assurance
* Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
* Exclusive employee vehicle-leasing schemes
* Pension & save-as-you-earn share scheme.
* Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals.
* We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We are part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities, and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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