Based: Falkirk Area (onsite Monday to Friday)
Escape Recruitment Services Commercial Division are currently recruiting for a engineering manufacturing organisation based in the Falkirk area. We have an excellent opportunity for an Account Manager to join the team on a permanent basis due to continued growth.
This is a site based role, working as part of a small, busy team and reporting to the UK Sales Manager. There is a clear pathway and opportunity to develop and progress internally within the organisation.
Responsibilities Include
* Build and maintain relationships with customers, gaining a clear understanding of their business needs and future forecasting
* Provide technical product specification, availability and pricing
* Negotiate and influence customers
* Manage and follow up on sales quotations
* Provide exceptional levels of customer service
* Allocate stock to orders and source products from approved supplier where required
* Liaise with internal teams including distribution, quality, procurement, logistics etc
* Point of contact for customers throughout lifecycle of sales process right through to delivery
* Achieve customer account revenue targets
Background Required
* Experience of working in a similar account management &/or sales role
* Previous experience or capability of working with technical products
* Exceptional communication skills with the ability to build relationships customers and internal teams
* Ability to take ownership of tasks and use initiative, with a flexible approach to support in a team environment
* Confident, resilient and able to work in a fast-paced environment
* Confident IT skills including MS Office, CRM, ERP systems