About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com.
About our Team:
The RiskNarrative team operates as an established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavour and are looking for people to join the team and deliver truly world-beating products. This is a challenging and fast-paced environment, and you should be experienced and comfortable with regular context switching and have the ability to retain and recall information swiftly and accurately. The team is based in central Leeds and has an open and supportive culture, a great working environment, fantastic benefits package, and provides support for ongoing learning.
About the Role:
You will own product development plans and represent features within the cross-functional team. Proposing new feature ideas that address a customer pain point or need based on your deep understanding of the customer.
You will prioritize and communicate production customer issues defects based on relevant data for timely resolution. You will also lead the demo to key stakeholders at program milestones.
You will be part of our multi-functional product development team, working alongside the development and testing team to enhance our product offering.
You will be analysing needs to develop a configuration strategy, as well as leading data integration efforts and partnering with product analysts, product, and other technical leaders to address new needs and deliver a seamless technology experience to our clients. You’re involved in the entire customer lifecycle and play a critical role directly supporting the business.
Responsibilities:
1. Meeting target customer expectations without compromising the commercial viability of the product.
2. Writing functional specification documents to a high standard with inclusion of product user workflows.
3. Showing ability to analyse and understand each of the features in RiskNarrative product suite to measure the impact of changes.
4. Supporting the go-to-market strategy with good communication of customer requirements and timelines to stakeholders.
5. Working in an Agile Scrum environment.
6. Following reasonable management instructions as required for the business.
Requirements:
1. Be an expert in gathering accurate and detailed client/internal stakeholder requirements for product development. Work alongside the development team to deliver those requirements.
2. Demonstrate ability to understand technical language i.e. REST, JSON, XML and accurately communicate to non-technical staff.
3. Show analytical problem-solving, troubleshooting, sourcing technical solutions.
4. Demonstrate excellent teamwork with an ability to handle multiple streams of work simultaneously.
5. Be self-motivated with a drive to succeed with an ability to react well to rapidly changing requirements with a positive attitude.
6. Demonstrate good verbal and written communication skills.
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