Key information
• 37 hours per week. Monday – Thursday 8.30am – 5.00pm and Friday 8.30am – 4.30pm.
• This role offers hybrid working. There will be an expectation that the post holder will work from the office, either Bridgwater House or Express Park, Bridgwater, for a minimum of three
days per week to work alongside business support and operational colleagues in Children’s Social Care.
• The position is offered as maternity cover
What will I be doing?
• Database monitoring and updating
• Taking telephone calls
• Monitoring and responding to email requests
• Arranging transport
• Sending out letters and reports
• Arranging and minuting meetings
• Liaising with professionals from other agencies
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
• Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.
• have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.
• Have experience working in an office environment
• Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases
• Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)
• Are educated to GCSE Grade 4 (C ) or above standard in English and Maths.