Location: Oxford, UK (Hybrid)
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.
The Associate Solutions Owner works collaboratively with Editorial Management Solutions team members and manuscript management subject matter experts (SME) to draft business and/or system requirements for a product, feature, or service. They partner closely with Senior Solutions Managers who initiate these efforts.
The Associate Solutions Owner is responsible for ensuring all customer and business workflow needs are captured with acceptance criteria, and they act as a point of contact through technical implementation, testing, and roll-out to end-users. They contribute to business case evaluation and articulation, ensure that technical solutions are scalable, and sign-off on acceptance of the delivered solution.
How you will make an impact:
1. Support the Pre-Alignment efforts throughout the SSPR Transformation project
2. Contribute to writing requirements for products, features and services
3. Work alongside and support the Solutions Owner in managing the implementation of Workflow and Process solutions
4. Provide expert support to colleagues and users to ensure the success of new Workflows and Processes
5. Work across Teams both within Editorial Excellence and outside to evaluate needs and drive projects forward
We are looking for people who have:
6. Ability to develop partnerships and work collaboratively in an agile way to achieve goals
7. Has product development or business analyst experience
8. Can translate business needs into detailed requirements
9. Expertise in data analysis and the concept/application of User Acceptance Testing
10. Experience working in cross-functional teams or projects and taking the lead on project work with members across the business
11. Have strong written and verbal communication skills
12. Are proficient with MS Office (esp. Excel; Outlook)
13. Are self-motivated, able to work independently, prioritize and make decisions within given parameters
14. Can work cooperatively with others across the organization to achieve shared objectives
15. Are persists in accomplishing objectives despite obstacles and setbacks
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world’s most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today’s biggest obstacles into tomorrow’s brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers’ steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.
When applying, please attach your resume/CV to be considered.
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