Conference and Events Sales Coordinator - Levy
Salary: £28,957 per annum
Benefits:
1. Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
2. Aviva Digicare - Free annual healthcare check
3. Exclusive Benefits & Wellbeing site (Perks at Work)
4. Entertainment discounts - up to 55% off cinema tickets
5. Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
6. Travel discounts - Discounts with holiday companies such as TUI and Expedia
7. Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
8. Meals on duty
9. Vodafone discounts
10. Pension scheme and Life Assurance
11. Employee Assistance Programme
12. 23 days + BH's and additional day off for your birthday
13. 2 days additional leave, following return from Maternity leave during first year back
14. Competitive and supportive family benefits
15. Day off for baby's first birthday
16. Holiday purchase scheme
17. On-going training & development and career pathways
18. Professional subscriptions paid
19. Financial wellbeing programme and preferred rates on salary finance products
Who We Are: Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we have a wealth of long-standing partnerships with venues across sport, entertainment, and events, including Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC), and ExCel London.
We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service, is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.
As our Conference and Events (C&E) Sales Coordinator, you will be responsible for positively approaching all sales opportunities to maximize sales and revenue by yielding the business to achieve the venue’s sales plan. You will work closely with the Proactive Sales team to build strong relationships with Preferred Partners and Agent Partners to maximize opportunities.
Responsibilities:
1. Handle enquiries through the central electronic enquiry desk, online 3rd party, and emails.
2. Manage enquiries for 10 venues across the group.
3. Provide outstanding customer service through the achievement of set key performance indicators.
4. Develop client, venue, and internal relationships through knowledgeable and effective enquiry handling.
5. Record accurate information in Delphi, load all enquiries, and report any shortcomings in online profiles and property bibles.
6. Demonstrate exceptional product knowledge and fulfill on-site meetings in the venues.
About You:
1. Excellent verbal and communication skills; confident and can make decisions.
2. Ability to be a team player; assertive, calm, and works well under pressure.
3. Ability to multitask, think fast, and deliver solutions to customer requirements.
4. Diplomatic and discreet; can manage customer feedback and confidently handle complaints.
5. A good sense of humour, a self-starter, and ability to motivate others.
6. Motivated by a passion for quality and great service delivery.
7. A “can do” attitude & instills this within the wider team.
8. Experience or knowledge of Delphi and Venue Directory desirable but not essential.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
#J-18808-Ljbffr