Gradwell Retirement Village based in South Chailey, Lewes is on the lookout for a Waitress/Hospitality Assistant to work on Weekends - Saturdays, 9:30am until 2:30pm and Sundays 10-4pm. The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
A valid driving licence is required for this position.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities:
* Greet residents warmly as they arrive at the dining area
* Assist residents with seating and provide menus
* Take food and beverage orders accurately and efficiently
* Serve meals and beverages in a timely manner
* Ensure that residents' dietary preferences and restrictions are accommodated
* Clear tables and reset them for the next service
* Provide friendly and attentive service to residents throughout their meal
* Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
* Handle residents' concerns or special requests with professionalism and courtesy
* Maintain cleanliness and organization in the dining area
Requirements:
* Previous experience in a hospitality setting or in a customer service role preferred
* Excellent communication and interpersonal skills
* Ability to multitask and work efficiently in a fast-paced environment
* Strong attention to detail
* Compassionate and patient demeanour
* Knowledge of food safety and sanitation guidelines
In return we offer a number of benefits including, Medicash, Pension Scheme, Enhanced Annual Leave, Birthday Leave, Rewards Schemes, Volunteering and Well-Being days.