Customer Services Advisor
Come and Join the Team of Excellence - Customer Service Advisers needed!
The Monday–Friday working week will be 8-hour shifts with the earliest starting at 8am and the latest at 9am-6pm, so you will need to possess a flexible approach to working hours. Excellent timekeeping and attendance are absolutely vital!
The hourly rate is £9.23 with an additional £1.29 holiday pay. Based in Coleshill, Birmingham. Parking is provided on-site or Colehill Parkway Station is a 6-minute walk.
You will be the first point of contact for incoming calls, emails, or portal contact.
Using an internal database to log service requests and passing them across to the scheduling department. You will get involved in client surveys and also escalate any complaints, as well as help clear any backlogs within other departments.
You will need to be computer literate, possess a confident telephone manner, and ideally have experience within a helpdesk or call center environment.
The client has permanent opportunities arising, making this an ideal opportunity to be assessed for a temp or permanent offer.
If this sounds ideal for you, then apply now!
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