Northern Lincolnshire and Goole NHS Foundation Trust
An exciting opportunity has arisen for a Receptionist working 30 hours per week to join the Patient Services Team at Scunthorpe General Hospital. The hours of work will be 7.5 hours per day between 8am and 5pm, with one evening (Thursday) until 7.30pm on a rota basis (roughly one every 12 weeks). We are looking for someone to provide a welcoming, professional and courteous service to patients and visitors who visit the hospital. The customer facing role of the receptionist will be instrumental to the efficient running of the Reception areas across the Trust, therefore you will be smartly presented and have excellent customer relations and communication skills to work in this customer facing service.
Main duties of the job
The post holder will be required to liaise effectively with colleagues and other departments within the hospital in a professional and pleasant manner and to ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines and other Trust Policies and procedures.
Job responsibilities
For more detailed information, please read the job description linked below.
Person Specification
Education and Qualifications
* Good level of General Education
* NVQ 2 in Administration or willingness to work towards NVQ Level 2
* Attained NVQ 2 in administration
* Keyboard Qualifications / relevant
Occupational Experience
* Previous experience of working in a customer services environment
* Working within a change environment
* Experience of scheduling / coordinating activities and/or resources
* Time Management Skills or experience of working with a busy/demanding environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Northern Lincolnshire and Goole NHS Foundation Trust
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