Vacancy Alert
Aftersales Manager
Franchised Motor Dealership - Bolton area
Our client, a well-established family-owned and run motor dealer group, is looking for a motivated, enthusiastic Aftersales Manager to join their dealership in Bolton.
Salary: Basic 35k (dependent on experience) OTE up to 50,000
Working Hours: Monday to Friday 8.30am to 6pm, Weekends as required
Benefits: Company Car
As an Aftersales Manager, you will oversee an established aftersales department while managing a team of technicians, service, and parts advisors.
Your day-to-day responsibilities will include:
* Managing performance and development of all staff
* Continually monitoring the performance of the aftersales department and driving changes needed to grow and improve performance
* Controlling costs in line with departmental and dealership objectives and business plans, ensuring profit targets are achieved, margins maintained, and expenses controlled
* Ensuring customers receive an excellent experience when visiting the aftersales team, and efficiently addressing any customer concerns
* Setting dealership targets in line with manufacturer guidelines and standards
* Adhering to all Company processes and procedures, implementing additional processes as needed for compliance
* Integrating Company values within the aftersales department
* Maintaining a safe and healthy working environment, ensuring staff complies with Health and Safety requirements
As our ideal candidate, you must demonstrate proven experience as an automotive Aftersales Manager within a franchised dealership. You will also require:
* Knowledge of Kerridge and RTC would be an advantage
* A 'hands-on' management style with a focus on driving the team and business forward
* A professional attitude at all times when dealing with customers
* Excellent communication skills
* Strong organisational skills
* The ability to work under pressure in a busy environment
* Impeccable manners
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
Who are you applying to?
The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many of which are long-standing. If you are a skilled and experienced Automotive candidate, we want to hear from you!
Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
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