Winter Wonderland Opportunity
Off To Work is seeking a dynamic and customer-focused Ice Rink Supervisor to support the smooth daily operations of our bustling ice rink. As a key member of our team, you will play a vital role in ensuring an exceptional guest experience.
Key Responsibilities:
* Collaborate with the Site Manager to maintain efficient day-to-day operations.
* Lead the team during shifts, addressing any issues or concerns that arise.
* Oversee staff management, including training, welfare, and rota management.
* Ensure the safety of the general public while maintaining a high standard of service.
* Manage customer complaints and service issues, providing prompt and satisfactory resolutions.
Requirements:
* Previous supervisory experience with strong team management capabilities.
* Proven ability to handle customer queries and complaints effectively.
* Attention to detail in maintaining equipment and site infrastructure.
* Positive attitude and enthusiasm for delivering excellent customer service.
Off To Work offers a supportive and dynamic work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.