ECOMMERCE OPERATIONS CO-ORDINATOR
MONDAY - FRIDAY : 08.30 - 17.30
£26 000 PER ANNUM
People Solutions are looking for an Ecommerce Operations Co-ordinator for our client based in Bournville.
Benefits
* Incentive Plans
* Flexible Working Approach
* 25 days annual leave + bank holidays
* Birthday Day off
* Private Medical Insurance for you and your family
* Life Assurance
* Accident Protection
* Contributory Pension Scheme
* Enhanced Maternity and Paternity Pay
* Huge Staff Discount on products
* Recognition Awards
* Study Support Programmes
* Subsidised on site Nuffield Gym, Restaurant and Cafe
* Free on-site parking
* Employee Assistance and Well-Being Platforms
* Entry to Cadbury World and discounts for friends and family
Day to Day Duties
1. Oversee daily eCommerce warehouse operations (receiving, storing, inventory, dispatch)
2. Ensure timely processing and delivery of B2C orders per SLAs
3. Run inventory checks between ERP and WMS for accuracy
4. Manage inventory levels, stock transfers, and space utilization
5. Monitor and resolve order processing/delivery issues; support customer inquiries
6. Plan and execute manual repack/rework jobs with warehouse team
7. Identify process improvements to enhance ef...