Are you an IT graduate looking to take your first steps into the world of tech support? Join a prestigious law firm with over 40 years of history and a strong presence across Scotland and the North of England. With 19 offices and a reputation for excellence, they've been recognized as one of the best places to work in Scotland. The IT team plays a crucial role in the firm's success, supporting over 500 users across the organization. This is an exciting opportunity to develop your skills in a supportive environment while working on cutting-edge technology. Graduate IT Analyst Aberdeen (Onsite) £24,000 - £27,000 What You'll Do: Be the first point of contact for IT issues, assisting users via phone, email, and helpdesk tickets. Set up and configure hardware and troubleshoot software and hardware problems. Provide friendly and professional support while keeping users updated on ticket progress. Learn about system administration and escalate complex issues to senior colleagues. Contribute to maintaining and creating IT support documentation. Review support logs to identify recurring problems and suggest improvements. The Tools You'll Work With: Windows Server & Microsoft 365 Apple iOS/Android Microsoft Active Directory Telephony Systems VMware & SharePoint Requirements: A full UK driving license. The right to work in the UK. Why Join? Generous Time Off : 35 days of annual leave (including public holidays). Health & Wellness : Private medical scheme, free annual flu vaccination. Work-Life Balance : Access to the Cycle to Work Scheme. Support for Growth : Bonus schemes and a contributory pension scheme. This role is perfect for graduates eager to learn and make an impact. You'll gain hands-on experience and develop skills to advance your IT career. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey. obyrne in technology group - uk. com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. ADZN1_UKTJ