The post holder will assist staff in the delivery of non-clinical care.
The post holder will ensure tidiness, cleanliness, effective stock control and equipment management.
The post holder will support the Multi-Disciplinary Team in maintaining a safe clinical environment and participate in service audits as required.
The post holder will provide clerical support where necessary and in the absence of administration staff.
The post holder will support the clinical team in maintaining the nutritional needs of the patients.
Working for our organisation
Pennine Care is a thriving and vibrant Mental Health Trust. Established in 2002, Pennine Care NHS Foundation Trust is a Specialist Mental Health Trust, covering a population of almost 1.2 million throughout the Boroughs of Bury, Rochdale, Oldham, Stockport, Tameside and Glossop. As an NHS provider, the Trust strives to lead on innovation and delivery of modern evidenced-based mental health care. The Trust has a proven track record of staff support and development and sees itself as a leader in health care provision.
The Directorate
The Rehabilitation and High Support (RHS) of Pennine Care NHS Foundation Trust has a range of services including Low Secure, Intensive (PICU) Female and Male Community Step-down Services.
Detailed job description and main responsibilities
Key Responsibilities of the Post:
1. To maintain high standards of general cleanliness and tidiness of all wards/clerical environments and replacement of fabric and furniture as required, liaising with the domestic staff and organizing spot cleaning and terminal cleaning as necessary.
2. Liaising with clinical staff regarding admissions and discharges to ensure terminal cleans are completed and areas are ready for new admissions.
3. Working within the role of the Infection Control Champion, as directed by the Trust Infection Control.
4. The completion of the weekly infection control audits/cleaning schedule and reporting to the shift coordinator any issues. Ensure all clinical areas meet requirements of the Infection Control Policy and cleaning standards.
5. Mattress cleaning and maintenance as per guidelines.
6. To ensure that all stock levels are maintained and sufficient to meet hospital demands. To contribute to cost-effective control of medical, surgical, and food items. This will include laundry stock.
7. Checking the expiry date of food and drinks in all kitchen fridges and cupboards, also stock rotation, including recording kitchen fridge temperatures.
8. Cleaning kitchen shelves, cupboards, and oven, also ensuring that fridges and freezer cleanliness is maintained.
9. Maintenance of stock cupboards.
10. Emptying the waste bins in the grounds area and keeping the garden area tidy and free from rubbish.
11. Maintaining a tidy communal lounge and visitor’s room.
12. Clearing of the refreshment area following CTM/CPA meetings.
13. Ensure the dietary needs of patients are addressed following nursing direction and liaising with the Catering Department about dietary supplies, supplements, and special needs whilst ensuring meal provision is maintained to the highest standard.
14. To ensure hot/cold drinks and snacks are available as required during any 24-hour period.
15. To maintain and monitor equipment as “fit for use.”
16. To maintain effective liaison and communication with the following services to ensure service level agreements are achieved:
* Distribution contacts
* Domestic Services
* Infection Control Nurse
1. As and when necessary, carry out general office clerical duties – answering the telephone, taking messages, and communicating with patients and visitors.
Person specification
Education / Qualifications
* NVQ Health / Community Care Level 2 or equivalent
* Health and Safety Course
* Food hygiene Course
Work related Circumstances
* Ability to undertake shift work and work unsocial hours.
* Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs.
* Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies.
* Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Experience
* Working within a health care setting with people suffering from mental illness.
* Experience of working with vulnerable people.
Knowledge
* Good understanding of Adult care.
* Knowledge of housekeeping duties.
* Ability to demonstrate working knowledge of Health and Safety.
* Knowledge of current policy and guidance in relation to infection control.
* Understanding of confidentiality and data protection issues.
* Basic understanding of the principles of how patients achieve maximum potential.
* Awareness of the equality and diversity needs of cultural groups.
Skill and Abilities
* Excellent verbal and written communication skills.
* Ability to prioritise own workload.
* Ability to work as part of a team.
* Good organisational and time management skills.
* Basic IT skills.
* Ability to plan/organise interventions including the ability to organise, plan and deliver housekeeping duties.
* Ability to implement policies.
* Physically capable to perform housekeeping duties.
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