The Ward Manager will: As a clinical lead embrace and implement the vision and values of St Ann Hospice; Take overall responsibility for overseeing the team at ward level, including rota management, accident/incident reporting, volunteer management, risk assessment and evaluation, ensuring that all personnel work safely according to Hospice policy, procedures and guidelines Be responsible for creating and maintaining a clinical environment in which care and compassion is consistently demonstrated, ensuring that patient centred care is safe, effective, responsive and well led at all times. Be responsible for ensuring and maintaining a high quality seven day twenty-four hour service Line manage, conduct PDRs and be responsible for staff performance in your department. Liaise with key stakeholders and external providers of palliative care ensuring the hospice has a high profile within the community setting Organise own work to ensure it enable you to meet required deadlines and quality standards. Maintain high standards of Professional Practice to ensure quality and safety of patient care, experience and the patient journey Ensure confidentiality maintained and compliance with GDPR at all times by self and others Actively participate in clinical supervision, mentoring/coaching of self and others Actively engage in the organisational incident reporting system and action and monitor findings and share lessons learnt in relation to clinical services Promote an environment that supports infection prevention, ensuring that you and other staff practice in accordance with the policies and procedures Contribute to, implement and maintain hospice policies, to propose and implement changes to local policies relevant to the patient care in your area, working within your scope of practice, professional standards and guidance e.g. medicine management Ensure clear objectives are set for the inpatient team, which deliver the organisational aims and strategic direction Provide specialist palliative and supportive care Act in accordance with all 4 standards of the Nursing & Midwifery Code of Conduct To be fully responsible for clinical issues within the inpatient unit To foster good working relationships and to effectively communicate with members of the multi-disciplinary team, users of the service and other health care professionals working externally Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources. Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources. Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed