Grow with us
About this opportunity:
This is a key leadership role within SDA&P reporting to the Head of SDA&P. The MSN BA is executing on a long term strategy to move over to Google Cloud Platform. As a result, we are looking to put in place a new FinOps function within SDA&P and we need a strong experienced person who can design, implement and manage this new FinOps function.
The candidate will need to demonstrate strong experience of running a FinOps function. They will need to have experience of collaborating and successfully delivering across a complex distributed matrix organisation containing multiple stakeholders (e.g. Global Finance, Sourcing, Operations, etc), breaking down the barriers, possessing experience of designing, establishing and implementing a FinOps function within a global cost obsessed organisation.
What you will do
* The FinOps function within SDA&P needs to be established, the first key requirement is to design how FinOps will be implemented and established within SDA&P; the candidate will then need to lead that establishment and progress to managing the FinOps function.
* Drive cost management across SDA&P including optimising compute spend, 3PP spend, licence spend, etc.
* Drive and implement an automation-first approach within the FinOps function.
* Help develop and train the wider SDA&P and MSN BA organisation on FinOps industry standards and ways of working.
* Accountable for the overall vision, mission, strategy, financial and delivery performance as well as organizational management of the FinOps unit including but not limited to:
* Define and manage overall unit strategy.
* Define and manage success factors, balanced scorecard and KPIs.
* Define and manage overall budget including cost efficiency programs.
* Manage overall user operational satisfaction targets and commitments.
* Ensure delivery performance and process compliance.
* Provide overall leadership, control and prioritization when so needed.
You will bring
* Education: MSc, MBA or equivalent through experience.
* Proven experience in establishing and managing a FinOps team/function that has moved to using a global hyper-scalar provider (e.g. AWS, Azure, NTT, GCP, etc). The ideal candidate will have experience with GCP.
* Minimum 5 years FinOps, Finance or Sourcing experience.
* Proven experience in leading and managing global teams.
* Extensive experience of successfully delivering transformation and organisational change for large complex teams.
* Can demonstrate strong examples of successfully automating activities.
* Able to apply judgement and experience, challenge existing thinking and relish the challenges posed and opportunities created by working in an environment where ambiguity exists.
* Strong commercial acumen including a profound ability in analysing and translating ambiguous information into clear business needs.
* Proven track record in leading, supervising, and responding to change in a high pace environment.
* Excellent social and communication skills.
* Strong people leadership skills.
* Strong delivery execution skills.
* Fluency in written and spoken English.
Join our Team
About this opportunity: Ericsson invites you to join our team as a Service Delivery Line Manager. This dynamic role is focused on supporting service sales directly or indirectly through the allocation of our team's resources. As a Service Delivery Line Manager, you will play an essential role in aligning with and understanding our overarching Service Delivery Processes, Models, Tools, and Strategies. Safety is paramount in our operations, with all work being carried out within Occupational Health and Safety requirements. This opportunity requires the management of both our internal workforce and our ARPs/ASPs. Acting in accordance with the respected Ericsson Leadership Framework, the successful candidate will promote the organization's corporate values, ethics, and culture, driving optimum performance.
What you will do:
* Implement Performance Management for the correct understanding and adherence to processes, methods, and tools.
* Conduct Resource and Competence Management to ensure cost-effective allocation of quality resources.
* Oversee unit finance to guarantee a secured budget for the unit.
* Assure service delivery execution aligned with well-defined KPI/SLA/targets for contract-conforming deliveries.
* Collaborate with and support service sales to back our delivery.
* Apply the Service Delivery Strategy, translating strategic plans to the unit level.
The skills you bring:
* Competency Management, SRM Process, Merlin and data analytics.
* Capacity Planning, SRM Process, forecasting tools and data analytics.
* Strategic Planning.
* Sales process.
* Financial structures for Service Delivery.
* Work Level Agreement (WLA) and Service Level Agreement (SLA).
* Financial Acumen.
* Customer Insights.
* Employee Performance Management.
* Market insights.
* Ericsson Business Processes Knowledge.
Job Stage Description
Overview: Manages large teams of professional employees or programmes with accountability for the performance and results of the team. Knowledge: Requires in-depth business understanding deploying a full range of operational management skills. Leadership: May lead business area teams/programmes with moderate resource requirements, risk and/or complexity. Complexity: Evaluates key business challenges; directs the development of new or innovative solutions. Contribution: Guided by the organisation business area plans, impacting the department results by supporting and funding programmes, products, services and/or technologies. Interaction: Persuades managers and leaders to take action and/or negotiates with external partners/vendors/customers.
Behaviors
* Ethics and Values
* Collaboration
* Strategic Thinking
* Adaptability
* Leadership
* Building Relationships
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 759141
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