Job Introduction
We are excited to announce an outstanding opportunity at Northumbria University’s Student Accommodation for a dynamic and experienced Head of Technical Operations. Located in the vibrant cities of Newcastle and Gateshead, this role offers the chance to lead a skilled technical team overseeing a large-scale, multi-activity student accommodation facility with an annual turnover exceeding £2 million.
You will spearhead the technical operations, strategically enhancing our facilities management and commercial services to ensure excellence in service delivery. Reporting to the Contract Director, you will play a critical role in evolving our existing client relationships and driving innovative solutions to elevate the living and service experience of our students and stakeholders.
This is a strategic yet hands-on role where your ability to propose new ideas and lead FM projects will be key. You will manage a diverse team of nine skilled professionals across four closely located sites, ensuring high performance with minimal micromanagement. Your week will be structured around a Monday to Friday schedule, with 40 flexible hours that respect your life outside of work.
We are looking for an independent innovator with a robust understanding of technical operations and project management tools like Maximo. Your confidence in client-facing interactions and your commitment to fostering strong relationships will be invaluable. With a focus on strategic growth and operational excellence, you will ensure that our technical services are compliant, efficient, and leading the industry.
If you are ready to take on a role that blends strategic oversight with operational agility, and you thrive in an environment where innovation leads to real-world results, we invite you to