We are seeking a highly motivated and organized Business Development Manager to support group business development and manage a small portfolio of existing accounts. This key role involves working closely with the National Account Manager to drive growth through new business opportunities while nurturing and maintaining strong relationships with current clients. The ideal candidate will possess excellent communication skills, a strong customer service mindset, and have a very flexible attitude to business.
This is a great opportunity for someone looking for career development in a B2B environment and really gain sales experience in the hospitality sector. The role will involve B2B selling soft furnishings and bedding to our national group businesses.
The role will be best suited to someone who can easily commute to London and South Wales (M4 Corridor).
Key Responsibilities
* Business Development:
* Assist in identifying new business opportunities and potential clients within the hotel and leisure market.
* Collaborate with the National Account Manager to execute sales strategies that target new and existing accounts, expand service offerings, and drive revenue growth.
* Research industry trends, market needs, and competitor activities to inform business development strategies.
* Contribute to lead generation activities, including attending trade shows, networking events, and cold calling.
* Account Management:
* Manage a small portfolio of existing national accounts to ensure client satisfaction and retention. Act as the main point of contact for a group of clients, addressing their needs, resolving issues, and providing ongoing support.
* Build and maintain strong, long-term relationships with key decision-makers and stakeholders within each client organization.
* Monitor account performance and develop strategies to enhance customer experience, address concerns, and identify upsell/cross-sell opportunities.
* Work closely with internal teams (sales, marketing, accounts, and operations) to ensure smooth implementation and delivery of products and services to clients.
* Sales Support & Administrative Duties:
* Provide administrative support to the National Account Manager, including preparing reports, managing customer databases, and handling communications.
* Maintain accurate data for all accounts and potential leads, ensuring all interactions are logged and followed up in a timely manner.
Experience/Skills
* Some experience in sales support, account management, or any customer service driven role, and a desire to learn.
* Strong communication and interpersonal skills with a focus on customer service and relationship-building.
* Ability to work independently and as part of a team.
* Strong organizational skills with the ability to manage multiple accounts and competing priorities.
* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
* Analytical mindset with the ability to identify trends, risks, and opportunities in client accounts.
Other Requirements
* Willingness to travel as necessary for client meetings and business development activities.
* Willingness to be hands-on – a large part of this role requires measuring windows for curtains and recording the data accurately, for example on new hotel development building sites.
About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.
We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers, and problem solvers who are as determined to grow, develop, and succeed as we are.
We’re determined to take the next step. But we need your help to do it. It’s all about you.
If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.
You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever-changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.
We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading, and our determination to being a fully transparent business at the forefront of all we do.
Ready to take the next step with us? Apply today.
#J-18808-Ljbffr