Food Supplement, Vitamin and Mineral Manufacturer producing products for UK, EU and global customers. A global leader in the vitamins, minerals and supplements market spanning 10 international manufacturing sites. IVC are proud to be number 1 in the UK and the USA amongst other markets, employing more than 2,500 employees across the globe.
Key Responsibilities:
* After completion of the apprenticeship, you would be expected to progress up through the roles of the technical department, taking on more task responsibility.
* Ensure that the technical department provides an efficient and accurate technical service both internally and externally.
* Support in receiving and responding to both internal and customer queries by phone or email.
* Maintain technical databases on our products and gather supporting evidence when required.
* Support the introduction of new products via the designing of briefs, and supporting development ensuring free flow of technical information required.
* Support in producing documentation to support the technical aspects of project work (i.e. report writing).
* Support in reviewing customer complaints looking for improvement and the generation of consumer friendly reports.
* Support in creating and assisting in presentations within the technical team.
* Support the technical managers in both internal and external meetings.
Additional Opportunities:
* You will also have the opportunity to apply for an additional apprenticeship providing you with a Bachelor of Science Degree in Food and Drink Science.
* Business Administrator Level 3 Apprenticeship Standard.
Monday - Friday, 8.30am - 4.30pm.
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