Coordinator – Safeguarding and Children In Care
Are you looking for an exciting new opportunity that provides a challenging but rewarding role at the heart of one of our key services in Lancashire?
We're HCRG Care Group! And we're recruiting a Coordinator for Safeguarding and Children in Care to work as part of our Multi-disciplinary Team!
As a Coordinator for Safeguarding and Children in Care, you will play a vital role liaising with a wide variety of Health staff and other multi-partner agencies such as the local authority, local health agencies, GP services, police, CCGs, the safeguarding boards, and NHS England services. The post holder will be required to take pride in doing what is required, showing focus and determination when faced with routine setbacks.
Dealing with varied and exciting challenges, your excellent customer service skills and experience will be instrumental in ensuring your co-workers and partners get the help and support they need!
We have a FULL TIME role available working 37.5 hours per week! Monday to Friday 9-5.
Your base will be our Burnley hub and we offer the flexibility of home working.
Main duties of the job
* To support the identified Lead/s in the day-to-day running of the department ensuring compliance with relevant procedures and policies and section 11 audit requirements, and the tracking of Children In Care RHAs.
* Undertaking general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail, preparing resources ready for training sessions, archiving documents as per organisational policy, managing the identified e-mail box/s, maintaining stationary supplies, preparation of reports, and maintaining data spreadsheets.
* To act as an initial point of contact within the Children In Care and Safeguarding team dealing with telephone calls, e-mails, and messages some of which are complex, or contain sensitive information.
* To be involved in the planning and organising of meetings, workshops, training, and events.
Please see the job description attached for a full list of responsibilities.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments, and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit our website.
Job responsibilities
As a Coordinator Safeguarding and Children In Care you'll be part of our valued team at our Preston Hub.
You will feel valued as a Safeguarding Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
* £23,875 FTE with group pension.
* Free tea, coffee, and milk at your base location.
* Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
* Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates.
* Online and face-to-face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt, and life management help, as well career coaching and counselling.
* Access to eLearning, bespoke career pathways, and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise.
* An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year.
* The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding good or outstanding ratings from the Care Quality Commission.
Education/Qualifications
* A good standard of general education to GCSE Level or equivalent - Must include English Language.
* Excellent numeracy and literacy.
* Competent IT skills including Word, Outlook, and Excel.
Skills/Abilities
* Excellent interpersonal and communication skills both verbal and written.
* Ability to liaise with a wide variety of Health staff and other partner agencies/organisations.
* Helpful & confident telephone manner.
* Good organisational skills.
* Ability to work unsupervised and prioritise own workload.
* Ability to maintain a mature and flexible approach to the job.
* Ability to cope with deadlines and work under pressure.
* Computer skills to include:
o Word Processing
o PowerPoint
o Office Outlook
* Ability to work under pressure using own initiative to meet strict and sometimes conflicting deadlines.
* Ability to analyse information and apply accuracy to detail.
Experience
* Experience of developing and maintaining record keeping systems and processes.
* Experience of working unsupervised and ability to prioritise own workload.
* Experience of working on a number of tasks simultaneously.
* Demonstrates ability to cope with deadlines and work under pressure.
* Experience of utilising Microsoft packages.
* Experience of effectively organising and managing own workload under minimal supervision.
* Experience of handling confidential and sensitive information.
* Experience of and ability to liaise with a wide variety of Health staff and other partner agencies/organisations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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