We have an exciting opportunity for you to join the Single Point of Access (SPOA) administration team that supports the Health Visiting team within East Hertfordshire, based at Bishops College, Cheshunt.
You will be part of a welcoming, friendly team which provides essential administrative support to assist the smooth operational running of the service.
Main Duties
• Actively work towards enabling the following five Every Child Matters (DH 2004) outcomes to be realised for every child:
• Be healthy
• Stay safe
• Enjoy and achieve
• Make a positive contribution
• Achieve economic well-being
• The post holder will work within Hertfordshire Community NHS Trust (HCT) clinical governance framework, which is embedded in the day-to-day practice. Every clinical member of staff must work within the framework.
Operational:
The post holder will be required to:
• Work in accordance with Admin Standard Operating Guidance (SOGs) – a live document with constant changes (over 30 processes to follow), plus knowledge of non-routine procedures such as answering queries and task related problem solving. To keep up to date with all process and procedure changes, as shared by the SPOA Team Leader.
• To establish priorities, work independently and proceed with delegated objectives to meet deadlines and demands of the service.
• Working as part of a team ensuring that the daily administration tasks are completed effectively and efficiently.
• To work flexibly with colleagues to ensure that workflow is managed between different tasks and ensures covers over breaks.
• Recognise their own level of competence and identify sources of support as required.
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you
To work as part of the Public Health Nursing Single Point of Access (SPOA), providing
clerical and administrative support to the whole 0-19 team. The post holder needs to be
able to evaluate and prioritise work, responding quickly to unpredictable daily changes in
work pattern.
To work unsupervised, adhering to operational procedures and established practice,
referring to the SPOA Team Leader for guidance when needed.
Work on own initiative to prioritise administrative tasks to ensure effective and efficient
running of the team whilst maintaining a professional and confidential approach to work.
This role requires the ability to communicate with professional staff and the general public
with tact and sensitivity
This advert closes on Friday 7 Feb 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .