Overview
As a Pensions Associate (Operations), you’ll be a highly organized and detail-oriented individual responsible for reviewing and logging casework in a timely manner, ensuring that the information received is complete prior to passing over to the administration team for processing. You’ll be allocated cases to complete which will include data amendments and general correspondence. You’ll work closely with the administration team to ensure casework is dealt with accurately and promptly. You’ll approach each case with the same dedication and vigilance, providing the highest level of service to each scheme member. How you'll make an impact • Carrying out administration tasks in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations • Managing your workload, taking into consideration time required for all cases to be peer reviewed • Liaising with scheme members through a variety of channels including email, letter or telephone • Preparing member correspondence and inputting data into client reports • Collaborating with team members and building relationships with supporting teams • Providing support to team members and assisting the Team Leader as required • Engaging and being visible with team members and the Team Leader throughout the day • Assisting the administration team where necessary About You • Experience of administration would be advantageous • Ability to process, collect and input data accurately • Strong prioritisation skills to meet deadlines and disclosure requirements • Excellent communication skills to answer queries by telephone, letter and email • Ability to work effectively as part of a team • Proficiency in Microsoft Office #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…