The Opportunity:
Product Specialist - Capital Equipment & Instrumentation
Avantor is seeking a Product Specialist - Capital Equipment & Instrumentation to be responsible for increasing revenue and profit with the final objective of achieving EBITDA targets as set, supporting the strategic partner accounts in achieving sales & margin targets for Avantor UK Laboratory equipment & instrumentation business.
Key Tasks
* Consistently achieve IOP for sales and margin in our capital equipment, instruments and technical servicing portfolio
* Collaborate with strategic partner team to determine technical specifications
* Provide technical product support to customers and Avantor colleagues
* Create, negotiate and follow up quotation
* Focus on large projects consisting of multiple products and quantities to ensure best in class project support.
* Construct technical quotations
* Coordinating to ensure the internal product codes are correct and loaded accordingly
* Support with technical specifications for tender submissions
* Support with market source equipment quotes
* Ensure that ZPSP’s are loaded into the system and best buying price is achieved by Avantor
* Collaborate with strategic partner team if customer interaction is required
* Engage in supplier training to ensure technical knowledge is developed.
* Monitor competitors and market trends within dedicated product portfolios and build market intelligence
* Support your manager in developing a sales forecast for your portfolio of products as and when required
* Updating all relevant customer interactions on our CRM system C4C
* Regular communication with the local sales organisation, highlighting the performance of the product portfolio
* Participation in local sales training and meetings
* Performs other duties as assigned
Qualifications
* Science degree preferred but not essential
* Previous external/internal sales experience preferred but not essential
* Proven track record in achieving targets desirable but not essential
Knowledge, skills and abilities
* Good product knowledge, ability to learn quickly and maintains updated knowledge of products and market
* Self motivated, focused & driven individual who can handle rejection positively
* Strong negotiations skills
* Strong commercial understanding and knowledge of the market, the competition within, pricing and discount structures
* Passion in liaising with internal and external customers, suppliers and manufacturers
* Understanding of procurement, both strategically and operationally, sourcing, market analysis, cost analysis, contract negotiation and supplier performance level service agreements/performance metrics
* Keen awareness of profitability metrics and steps to maximise same
* Excellent time management and multi-tasking capabilities
* Self starter, proactive individual, works on own initiative with minimal supervision
* Confident in own decision making abilities
* Excellent written and verbal communication skills
* Team player, can deputise for colleagues when required
* IT Literate, proficient in the use of C4C CRM, Qlikview, and MS Office applications, Excel in particular
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