Lead Dental Receptionist - Canary Wharf
Previous Lead Receptionist experience required for this role
Working Hours:
Mon 8:30am - 5:30pm, Tue 7:45am - 4:45pm, Wed 8:15am - 5:15pm, Thurs 8:15am - 5:15pm, Fri 8:30am - 5:30pm
Here at Bupa Dental Care, our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with brilliant and talented experts.
Role and Responsibilities
* Oversee reception and staff rotas
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Coordinating care packages for our patients provided by our clinicians
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance, and Insurance claims
* Excellent customer service skills face to face, telephone, and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information while maintaining patient confidentiality
Your Skills and Experience
* Confident leading a team
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone, and email
* Proficient with Microsoft Word and Outlook with overall strong organization skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Your Salary and Benefits
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare for quick, easy access to free support, advice, and treatment for various health-related issues, including remote GP, physiotherapy, and mental health support.
* My Bupa Extras - discounts at your favourite retailers, plus tools and information to support your financial wellbeing.
* Access to discounts at gyms and fitness facilities across the UK, including online digital fitness providers.
* Support through our Employee Assistance Programme (EAP), Family Mental HealthLine, and Bupa’s wellbeing programme.
* Discounted dental insurance which can be extended to immediate family members.
* Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Bupa’s Menopause Plan.
* Wagestream – Access your income before payday, if and when you need it.
* Access to career pathways and support throughout your working life with Bupa Dental Care.
* And many more, just ask.
So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedIn, Facebook, and Instagram.
Here you’ll be welcomed. We champion diversity and understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa Dental Care is an equal opportunities employer.
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