An opportunity has arisen for an experienced IT Operations Analyst within one of the world's largest Civil Engineering, Construction, Facilities Maintenance and Production companies.
This is an exciting opportunity for a highly motivated candidate who enjoys working as part of a team, welcomes challenges in a constantly evolving environment, and is driven by ongoing success. This role provides exposure to the latest infrastructure technologies, including cloud services such as SaaS, PaaS, and IaaS.
Key Responsibilities
* Provide day-to-day operational support for on-premises and cloud-hosted server environments and networks.
* Work closely with the Application Support to help resolve service issues.
* Ensure that all network infrastructure, servers, and associated systems are maintained, supported, and developed to provide secure and available data services to 6500 IT users across 300 locations in the UK.
* Ensure lifecycle management and continuous service improvement of IT infrastructure.
* Support change control, testing, and deployment of infrastructure services.
* Work closely with both internal and external stakeholders to ensure high levels of service delivery.
* Always maintain IT security and assist in the upkeep of security accreditations.
* Have strong operational skills and mindset.
* Mentor and be mentored - sharing an environment where we succeed together.
* Expect to identify and resolve issues - then monitor and design them out.
* Produce and ensure Service Operation guides are kept up to date.
Essential Skills and Experience
* All round Microsoft Cloud Operations engineer.
* Cloud Services, IaaS, PaaS, Microsoft Azure including Site recovery (ASR) and M365, Exchange Online, OneDrive, Teams.
* Operations systems, Windows Desktop, Windows Server, and Linux.
* Excellent knowledge of the Microsoft infrastructure product stack:
- Windows Server, Active Directory, Hyper-V and high availability failover clustering.
- Microsoft Data Protection Manager.
- PowerShell scripting and automation.
* Logic Apps.
* Strong knowledge of resilient LAN and WAN infrastructure/technologies:
- Physical layer - Switching / Routing / Firewall.
- Virtual Layer - MPLS / VRF / SD-WAN Hypervisor Virtual network layers.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Construction
#J-18808-Ljbffr