* A market leading international business
* A great place to grow your career
About Our Client
This client is a well-established organisation known for providing high-quality solutions to its diverse client base. Operating within a collaborative and fast-paced environment, they are committed to delivering exceptional customer support and operational excellence.
Job Description
Customer Service Administrator, High Wycombe:
* Process customer orders accurately and efficiently
* Handle customer enquiries via phone, email, and online channels
* Resolve issues promptly, ensuring customer satisfaction
* Liaise with internal teams to ensure smooth order fulfilment
* Maintain and update customer records in the CRM system
* Generate reports and assist with administrative tasks
* Support the customer service team with day-to-day operations
* Contribute to process improvements and team objectives
* Regularly liaise with internal teams including quality, production and logistics
The Successful Applicant
* Keen to work in a busy environment and learn
* Motivated individual with attention to detail and accuracy
* Previous experience in a customer service or administration role (desirable but not essential)
* Strong organisational skills and attention to detail
* Excellent communication skills, both written and verbal
* Proficient in using Microsoft Office and CRM systems
* Ability to work independently and as part of a team
* Problem-solving mindset with a focus on customer satisfaction
* High level of accuracy and time management skills
* Adaptable and able to thrive in a fast-paced environment
What's on Offer
£25,000 - £28,000 plus good package and career opportunities
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