Sales and Customer Service Co-Ordinator
Job type: Permanent
Salary: Dependant on Experience
Hours: Monday – Friday, full-time
Location: Carlisle, Cumbria
NXT is proud to be working in partnership with an award-winning business as we recruit for a Sales & Customer Service Co-Ordinator. You will be responsible for providing exceptional business to business customer service.
We are looking an experienced sales professional with a proven track record who is eager to learn and develop their career.
Key duties will include:
1. Delivering an efficent and professional service by processing orders and new enquiries
2. Nurturing robust relationships with existing partners
3. Reaching out to both new and current clients creating new opportunities
4. Examining past orders to strategise and predict customer requirements
5. Take care in maintaining a record of interactions and orders on a Customer Relationship Management (CRM) system.
6. Supporting the Customer Service Team with the execution of upselling
Skills and Experience:
7. A history of achieving performance targets
8. Strong commercial acumen and business mindset
9. Proficiency in developing effective trading strategies aligned with overarching business goals
10. Adaptability to thrive in a dynamic, fast-paced environment
11. Exceptional written and verbal communication capabilities
12. An understanding of Metric/Imperial measurements
13. A hunger to develop, learn and progress your career