Job summary We are looking for an enthusiastic, dynamic and highly organised individual to join our Medical Director's Quality and Patient Safety Team. You will act as personal assistant to the Assistant Director for Quality and Patient Safety and provide high-level administrative and secretarial support to the senior management team, operating as secretariat lead within the department. Situated at the very heart of a dynamic team, which is dedicated to improving the quality and safety of care across our Health Board under our Medical Director's Quality and Patient Safety portfolio, you will be a central point of contact for staff working on projects and process-based activities. You will be at ease in developing effective relationships with managers, teams, and colleagues, and facilitating effective and timely communication with professionalism and sensitivity. Main duties of the job Key Responsibilities o Communication: Act as the central point of contact for the Quality and Patient Safety team, handling enquiries and correspondence professionally and communicating complex, sensitive information diplomatically. Use excellent interpersonal and communication skills in all verbal and written interactions, negotiating and using persuasive skills as required. o Patient Safety Leadership Walkarounds: Hold specific responsibility for the administration and co-ordination of Executive Patient Safety Walkarounds, accompanying the Executive Directors on these and in providing write-ups and follow-up support. o Administrative Support: Efficiently manage record keeping, data entry, filing, and electronic systems. o Meeting Coordination: Arrange, service, and attend meetings, including preparation and circulation of agendas and minute taking. This will include undertaking the preparation detailed documents and reports presenting data and statistics infographics. o Event Organisation: Support the organisation of training and team building events, workshops, conferences and forums. o Finance Management: Process invoices and manage records of expenditure. o Team Support: Assist in recruitment processes and provide day-to-day supervision and coordination to less experienced staff. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Date posted 16 April 2025 Pay scheme Agenda for change Band Band 4 Salary £26,928 to £29,551 a year per annum, pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 040-AC082-0425 Job locations Grange House, Llanfrechfa Grange Caerleon Road Cwmbran NP44 8NY Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Academic Qualifications Essential GCSE Grades A to C (or equivalent) in both English and Maths General Criteria Essential Knowledge, training and experience in administrative practice to Vocational Level 3 Demonstrable advanced word processing/keyboard skills Proficiency in using Microsoft Office 365 applications Proficiency in using NHS data management systems Ability in preparing agendas and papers for meetings and in note taking, and minuting Experience in supporting a team of people as a team player Desirable Certificate of experience in computer use skills, e.g. ECDL Skill in shorthand or equivalent Experience in editing SharePoint based web pages Personal Qualities Essential Excellence in interpersonal skills Excellence in self-organisation skills Ability to operate under pressure in a busy team environment Desirable Aptitude and appetite for learning new skills Person Specification Academic Qualifications Essential GCSE Grades A to C (or equivalent) in both English and Maths General Criteria Essential Knowledge, training and experience in administrative practice to Vocational Level 3 Demonstrable advanced word processing/keyboard skills Proficiency in using Microsoft Office 365 applications Proficiency in using NHS data management systems Ability in preparing agendas and papers for meetings and in note taking, and minuting Experience in supporting a team of people as a team player Desirable Certificate of experience in computer use skills, e.g. ECDL Skill in shorthand or equivalent Experience in editing SharePoint based web pages Personal Qualities Essential Excellence in interpersonal skills Excellence in self-organisation skills Ability to operate under pressure in a busy team environment Desirable Aptitude and appetite for learning new skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Aneurin Bevan University Health Board Address Grange House, Llanfrechfa Grange Caerleon Road Cwmbran NP44 8NY Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)