Hotel VARA (TRURO) is a contemporary space in Truro, offering meeting rooms, a Scandi-style lounge & bar, and affordable guest rooms. The hotel is located in a leafy area close to the city center and main routes through Cornwall, with meeting rooms suitable for in-person and hybrid team meet-ups, as well as social spaces for drinks, snacks, and light bites.
Role Description
This is a full-time on-site role for a Front of House Manager at Hotel VARA (TRURO). The Front of House Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, managing food & beverage service, conducting training for staff, and driving sales. The role includes the need to “sleep in” the hotel two nights a week.
Qualifications
* Communication and Customer Service skills
* Knowledge of PMS, ideally Rezcontrol
* Food & Beverage and Sales skills
* Excellent interpersonal and organizational skills
* Ability to work effectively in a fast-paced environment
* Previous experience in a hospitality or hotel management role
* Knowledge of local attractions and amenities in Truro
* Relevant certification or degree in Hospitality Management is a plus
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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