Job Title: Criminal Records Administrator
Salary Range: £26,106 - £28,653
Work Location: Near Fareham
Hours per week: Monday – Friday with flexible office hours
Contact Type: Temporary for 12 months
Closing date: 05 January 2025 23:59
Start Date: Projected September 2025
We are looking for enthusiastic and motivated individuals to join us as Criminal Records Administrators, within a national policing unit.
More about the role
The successful applicants will deliver a core service to our business, with full training provided in how to interrogate policing databases and respond to enquiries from International and UK customers or stakeholders.
You will primarily work independently undertaking day to day tasks. However, you will operate as part of a team specialising in a particular process or task, contributing to ACRO delivering an excellent service to a UK law enforcement, the criminal justice system and public protection throughout the UK and overseas.
A keen eye for detail, and an interest in developing your knowledge of policing information is key.
More about Us
ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.
We are growing, now employing more than 300 people to support the fight against crime as a global leader in our field.
All ACRO staff are employees of Hampshire and Isle of Wight Constabulary, and are provided with the same benefits of working within the public sector as other members of police staff.
Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work.
We are located in an attractive and modern business park close to the M27 between Portsmouth and Southampton.
Please visit our website for the full range of products and services we provide to UK police forces and international agencies.
What’s on offer?
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
• A hybrid working environment with flexible working hours
• Family friendly policies supporting those with caring responsibilities
• Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years’ service.
• Access to a wide range of learning and development opportunities
• Local Government Pension Scheme
• Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
• Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
• Staff representation groups and inclusion network
Application and interview
If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.
Please note you do not need to add a CV or covering letter, and these documents will not be reviewed when considering your application.
We would encourage you to visit our Join Us page, where you can find more information on the development and progression available, and view our candidate guidance.
Essential Qualifications
• Educated to QCF Level 2, with at least 3 passes to include English and Mathematics. OR proven work experience deemed to have brought the post holder to a comparable level.
Essential Experience
• Experience in handling confidential information, both manual and computerised.
• To be computer/keyboard literate and a competent keyboard user.
• Proven experience of updating a computerised system with speed and accuracy.
• Proven experience of working with minimal supervision.
• Proven experience of paying attention to detail.
Competencies and Personal Qualities
• We are emotionally aware Level 1
• We Take ownership level 1
• We Deliver, Support & Inspire Level 1
• Transparency
Contact details for an informal discussion
The ACRO HR Team can be contacted by email at acro.personnel@hampshire.police.uk or by phone on 02380 451 651.
*note some benefits are subject to a minimum service requirement.
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .