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Sector: Aviation, Travel and Tourism
Role: Manager
Contract Type: Permanent
Hours: Full Time
Job Details
Hours: Full time, 37.5 per week, Monday - Friday
Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley based on operational requirements
Contract: Permanent
Closing Date: 26th January 2025
In a nutshell
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
We have a fantastic opportunity for a Leave and Crew Records Lead to join our dynamic Crew Logistics team. This role is responsible for the development, monitoring, and optimisation of systems and processes to ensure timely and accurate crew bio updates, meeting both regulatory compliance and operational requirements.
Reporting to the Data & Enablement Manager, you will manage a team of 10 Specialists and Coordinators and lead initiatives to enhance process efficiency through detailed analysis and engagement with Flight and Cabin Crew Management.
Day to day
* Accountable for implementing strategies and driving efficiencies, both in the operation and logistically, that support paid and unpaid leave management and day-off allocation for pilots and crew.
* Focus on accuracy, timeliness, and adherence to contractual, union, and workforce planning requirements.
* Detailed analysis, system testing, and collaboration with third-party suppliers to enhance processes.
* Driving continuous improvement by implementing bespoke communication platforms and methods that align with organisational goals and support crew management effectiveness.
About you
We are looking for someone who has proven experience in Crew Logistics, leave management, and operational scheduling, with an understanding of workforce planning and regulatory compliance within a unionised environment. We are also looking for the following:
* Demonstrated ability to manage complex tasks, including prioritising competing responsibilities.
* Skilled in communicating complex information across diverse audiences, from crew members to senior management, ensuring clarity and actionable insights.
* Effective in building and managing strategic partnerships with third-party suppliers, ensuring SLAs are met and fostering innovation and flexibility.
* In-depth knowledge of the legal, contractual, and union requirements relevant to crew management.
* Proficient in analysing data and deriving actionable insights to support improvements, compliance, and efficiency.
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit.
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team at ( [email protected] ).
Company
Richard Branson founded Virgin Atlantic in 1984 with the intention of shaking up the aviation industry. Since then, we’ve grown from a small team, one 747 plane and a single route, to a global network that employs thousands of wonderful people worldwide.
We’re not just your average airline. We’re a family-centric one who recognises togetherness as a hugely important aspect of life. We support and care about our employees and their families, which makes Virgin Atlantic a special place to work and the long-haul airline our customers fall in love with.
When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying. So, step on board, get ready to find your purpose, embrace your human spirit and let it fly.
Our ways of working
We’re on a mission to become the most loved travel company, but with this comes great responsibility. We must support all of our people to embrace a growth mindset. To think like a start-up and act like an owner of Virgin Atlantic and to live our values every day. Our ways of working are designed to reflect the balance of happiness, productivity, collaboration, and team spirit that make us uniquely Virgin. We have built our approach on six core principles, recognising work as an activity, not a place. The focus is less on when and where people work, collaborate, or learn, but on their performance and outcomes. This is built on a foundation of trust and celebrates the diversity of our people, embracing that we all have different work-life considerations and varying times when our energy is highest.
Our people & networks
At Virgin Atlantic, we want to inspire everyone to take on the world, championing inclusivity, activism, and challenger spirit. It guides us in everything we do as we strive to make progress on the issues that matter most. We know difference is a strength, enabling us to be a force for good for our employees, customers, and communities. We aim to be an employer of choice, and our purpose, the belief that drives us, is that everyone can take on the world. We’re committed to bringing together a workforce that reflects the society we live in, creating an environment that supports diversity, equity, and inclusion, and allowing all our people to bring their whole selves to work.
Supported by their own Executive Ally, our four employee networks are employee-led communities where our people can connect, celebrate and support each other. The networks work together to raise awareness of Diversity, Equity, and Inclusion across the business and, through regular conversation, inform the actions we need to take as an organisation to create an environment where everyone feels they belong.
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