We are looking for a Customer Service Assistant to join our friendly and professional team. You will provide an efficient catering service, serving drinks, preparing and serving food and snacks in our Café as well as assisting customers on the reception desk. You will be delivering excellent customer service at all times. Ideally coming from a similar role, you will be a genuine team player, able to work off your own initiative and be enthusiastic and motivated. If you are looking for a varied and interesting role, then we want to hear from you. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Hours: 8 hours per week, Monday - Sunday (rota basis).
Requirements
* To provide an efficient catering service, prepare food as required, provide excellent customer service at all times and maintain a hygienic catering area.
* To operate catering equipment effectively and safely, ensuring high standards of hygiene throughout all catering outlets and the centre.
* To provide an excellent level of customer service at all times.
* To assist with any customer contact/complaints/comments professionally and courteously.
* A genuine team player and have a high level of responsibility, flexibility, enthusiasm and motivation.
* Promote and sell the different products that Freedom Leisure offers.
If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives, then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups, encouraging them to become more active and contributing to improved lives.
The good thing is that we provide you with full training and great potential for career progression. We have over 100 facilities across England and Wales - many of our staff have built successful careers with us because they love having a positive impact in their local communities and enjoy the variety that the role provides.
Benefits
* My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities, and your day-to-day spending.
* Discounted Staff membership (including family members)
* Incremental holidays
* Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
* Company pension
* Various insurance and saving schemes
* Financial advice
* Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings).
* All this as well as fully funded training and career progression opportunities in a team working environment supporting your local community to improve lives through leisure.
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