Our client is looking for a Transport Development Support Officer in Dorchester! Our client offers temporary and contract opportunities within the countil.
Salary:
£12.16 per hour
Hours:
Days – 8 hour shift
The role of a Transport Development Support Officer
* Answering calls and emails from various stakeholders such as parents, contractors, schools, and passenger assistants.
* Liaising with internal and external parties.
* Utilizing Microsoft Office, Teams, and internal software applications.
* Performing data entry tasks.
* Accessing and learning new applications as required.
* Conducting route evaluations using mapping software to assess transport suitability.
* Handling initial complaints and escalating them to senior team members when necessary.
* Maintaining accurate records of activities.
* Organising route cover for Passenger Assistants.
Skills & Qualifications required
* BTEC National Certificate, NVQ Level 3, or equivalents.
* Experience and knowledge within the role's responsibilities, including standards, procedures, and health & safety.
* Office experience, data analysis, IT proficiency, and Health & Safety application.
* Great communication and problem solving skills
Benefits:
* Company pension
* On-site parking
* Referral programme
* Work from home