OFFICE MANAGER - ENGINEERING & MANUFACTURING Competitive Salary Bonus Wigan, Greater Manchester Our client, a leading engineering and manufacturing company based in Wigan, is seeking an experienced Office Manager to join their dynamic team. This role offers an exciting opportunity to play a pivotal part in driving business growth and operational excellence. About the Role: Working directly with the Senior Management team, you'll be responsible for streamlining office operations while coordinating activities across multiple departments. This hands-on role requires exceptional organisational and people management skills. Key Responsibilities: Managing and monitoring customer accounts and relationships Coordinating workflow and priorities for the office team Creating and analysing performance reports Setting and tracking team KPIs Managing customer quotations and order processing Overseeing CRM system maintenance and data accuracy Developing and implementing process improvements Building and maintaining strong client relationships Coordinating with production teams to ensure delivery schedules Managing team resource planning and workload distribution Essential Skills & Experience: Proven experience in a similar role within manufacturing/engineering Strong commercial acumen and business understanding Excellence in MS Office, particularly Excel Experience with CRM systems Outstanding communication and interpersonal skills Ability to work under pressure and meet deadlines Strong problem-solving abilities Team leadership experience Benefits: 25 days holiday bank holidays Company pension scheme Annual performance bonus Free parking Professional development opportunities This is an excellent opportunity for an experienced Office Manager looking to advance their career with a respected manufacturer. The successful candidate will join a company that values innovation, teamwork, and professional growth.