Salary: £32,500 per annum
Hours: 40 hours per week, Monday – Friday (flexibility considered)
Benefits:
* 30 days holiday (including bank holidays), increasing to 33 days after 2 years
* Free lunch, refreshments, and onsite parking
* Company pension scheme
* Private medical insurance (after 6-month probation)
* Employee bonus scheme & staff discount
Are you a proactive and detail-oriented professional with a passion for delivering outstanding client support? Do you thrive in a fast-paced, customer-focused environment? If so, this Sales Support Executive role could be the perfect opportunity for you.
The Role
As a key part of the Client Retention Support team, you will play a vital role in maintaining and developing strong relationships with key accounts. Your primary focus will be to support the Client Relationship Managers (CRMs) and ensure a seamless experience for clients throughout their journey.
Key Responsibilities:
* Client Relationship Management Support – Manage CRM inboxes, calendars, and post-meeting actions, including preparing quotes and booking appointments.
* Client Onboarding & Handover – Coordinate all setup meetings, materials, and liaise with internal teams to ensure a smooth transition.
* CRM & Pipeline Management – Maintain up-to-date client records, complete CRM actions, and support data accuracy.
* Client Support – Assist with incoming client inquiries, process orders, and manage client accounts efficiently.
* Outbound Client Sales – Follow up on quotations, coordinate promotional campaigns, and proactively engage clients through outbound calls.
Requirements
About You:
* A self-motivated and solution-focused problem solver with an eye for detail.
* A strong communicator with excellent organisational skills.
* Resilient, adaptable, and professional, with a positive attitude and a drive for continuous improvement.
* A team player who enjoys building strong relationships with both clients and colleagues.
Why Apply?
This is a fantastic opportunity to join a supportive, family-run business that values work-life balance and employee well-being. If you are looking for a stable, full-time position with excellent benefits and career growth opportunities, we would love to hear from you!
IND25