We're looking for a confident and ambitious Customer Service Advisor to join our client's manufacturing business in Driffield. As a Customer Service Advisor, you will handle a variety of customer requests and assist individuals in placing orders through inbound and outbound calls or email. Your goal is to address enquiries efficiently, effectively, and professionally.
Key Responsibilities:
1. Handle incoming customer inquiries and provide accurate information.
2. Assist customers in placing orders via phone and email.
3. Resolve customer issues and complaints in a timely manner.
4. Maintain customer records and update information as necessary.
5. Collaborate with other departments to ensure customer satisfaction.
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