Systems Communications and Engagement Lead - Adult Community MH
Cornwall Partnership NHS Foundation Trust
Do you want to join a fast-paced, innovative team leading on the development of a wide range of communications and engagement projects for internal and external audiences? This is an exciting opportunity to be right at the heart of transforming and improving adult community mental health services in Cornwall. Working with the senior leadership team and stakeholders across the healthcare system, you will support people to access a range of services in a timely way.
You'll be a motivated self-starter, experienced in managing events and delivering engagement strategies to build resilience and drive change. We're looking for a great writer with good attention to detail who can confidently co-produce materials and action campaigns to win hearts and minds, engaging a range of stakeholders through multiple, co-produced channels. You'll be a good listener and natural storyteller, able to share the impact of what we do across communities.
You'll be a strategic thinker and problem solver, able to offer new perspectives and ideas to help overcome challenges. A natural relationship-builder, you'll make connections across the network that help us bring about lasting change.
Main duties of the job
* Working with colleagues across the system, the Communications and Engagement Lead is responsible for leading the development, co-ordination, and delivery of the communications and engagement programme including public consultation, for a range of Community Mental Health Services.
* To lead the development and delivery of communications and engagement strategies to support the delivery of community mental health initiatives including Talking Therapies and Community Mental Health transformation programmes.
* To work strategically and identify interoperability between workstreams and change programmes to maximise reach and potential of communications strategies.
* Proactively and independently develop, implement, and evaluate programme communications and engagement collateral and lead communications change management strategies.
* To develop relationships with external stakeholders to ensure communication strategies are responsive to the needs of the system.
* To independently develop communications and media channels and provide marketing advice to the programme teams and other programme stakeholders, acting as communications specialist at times of change when effective communications are crucial.
* Working with service users to co-produce comms projects, drawing on research and expert by experience network to develop effective communications and engagement strategies.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Qualifications
* Educated to Degree level or equivalent level of qualification or significant equivalent previous proven experience in a specialist area, such as promotion and marketing, public relations or journalism.
Experience
* Experience of delivering stakeholder engagement and consultation projects.
* Experience of designing and creating content for social media and other platforms using specialist software for example, Adobe InDesign, Photoshop and Premiere Pro.
* Experience in strategic planning of system communication events, campaigns and lead the implementation of public consultation strategies.
Skills
* Ability to plan, prioritise and organise a number of activities including diary management and continually reprioritise to meet tight, conflicting and often changing deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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