Summary
We’re looking for a dynamic, self-motivated salesperson who thrives on challenges and takes ownership of driving new business growth. If you're someone who isn’t afraid to pick up the phone, generate leads daily, and proactively tackle challenges head-on, we want to hear from you.
Wage
£15,704 a year
Automatic pay increase after one year on programme for 19+ year olds
Training course
Junior estate agent (level 2)
Hours
Monday to Friday, 9.00am till 6.00pm. Saturday, 9:30am till 4:30pm, with a 1 hour lunch-break.
40 hours a week
Possible start date
Monday 7 April
Duration
1 year
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
To be considered, you should possess excellent phone manners, a professional demeanour, and the ability to manage all aspects of the property sales process, including market appraisals. We’ll train you on the specifics of the role, but your drive, character, and lead generation skills are what will set you apart.
The role will involve:
* Registering prospective vendors and buyers
* Arranging and accompanying viewings
* Handling Offers
* Sales negotiation & progression
* Overseeing the successful negotiation of the properties
In addition, the candidate will need to be able to demonstrate:
* Excellent face to face customer service skills
* Good presentation and communication skills
* The motivation to succeed
* A confident and professional manner
* Ability to show resilience and to make the most of any opportunity
* Local area knowledge would be beneficial
* Full clean UK driving license (Essential)
Where you’ll work
77 Banstead Road
Carshalton
Surrey
SM5 3NP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LEARNING CURVE GROUP LIMITED
Your training course
Junior estate agent (level 2)
Equal to GCSE
Course contents
* To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
* To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
* To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
* Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
* Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
* Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
* To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
* To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
* Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
* Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).
Your training plan
* The successful candidate will obtain a Level 2 Junior Estate Agent Apprenticeship standard qualification
More training information
Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.
Requirements
Essential qualifications
GCSE in:
* English (grade Grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Logical
* Team working
* Customer Service skills
* Motivated
* Professional
* Reliable
Other requirements
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.