Office Manager - Bishops Stortford
Salary: £28000-£34000 DOE
Hours: Monday - Friday 8.45 am - 5.00 pm
The Role:
Office Manager to oversee all day-to-day office operations and administrative support to ensure the office runs smoothly and efficiently. Responsibilities will include:
1. Procurement of office services, equipment, and supplies
2. Facilities maintenance and vendor management
3. Maintaining Health and Safety standards
Reception Duties:
1. Meet and greet external visitors and sign them into company system
2. Answer phone calls for Manufacturing site and other sites in Bishops Stortford, direct appropriately or take messages
3. Accept deliveries and distribute them accordingly in the office
4. Contact person for all facility-related issues, concerns, and repairs
Facilities Management:
1. Arrange for regular maintenance of equipment and internal systems
2. Operate and manage waste management processes and contracts
3. Manage contracted housekeeping staff by coordinating with the agency
4. Check rooms and furniture for repair needs and ensure minor malfunctions in office equipment are fixed
5. Keep meeting room and reception area stocked and tidy
6. Maintain stock of office equipment & kitchen supplies
7. Handle fob activations for office entry
8. Maintain normal working of EV charging units and coordinate with vendor for maintenance
9. Renew annual maintenance contracts and action service reports, including PAT testing and plumbing
10. Be available on-call after business hours for emergency situations as necessary
Procurement:
1. Ensure consumables and sundry purchases are ordered and delivered on time
2. Generate and maintain purchase orders and vendor contracts
3. Follow up with suppliers on invoice discrepancies and non-conformances
4. Conduct market research and compare costs and benefits when evaluating new vendors
Health & Safety:
1. Ensure a safe, secure, and well-maintained facility that meets environmental, health, and security standards
2. Conduct new employee inductions at the office
3. Arrange relevant fire marshal and first aid training for onsite employees
4. Conduct fire alarm roll calls
5. Liaise with property management company on communal areas
6. Provide internal H&S quarterly audit report
Administrative:
1. Organize travel arrangements for overseas colleagues and customers, including visa applications
2. Consolidate office expenses and invoices, authorize them, and send them for recharging
3. Collate and provide monthly sales bullet report
4. Provide weekly movement sheet and distribute to various locations
5. Reconcile petty cash monthly and send details to Finance
6. Keep track of regular and ad-hoc facility expenses
Essential Qualifications:
1. Excellent English communication skills
2. Minimum 2-3 years of experience in a similar role
3. Strong knowledge of facilities management operations, purchasing, vendor negotiations, and project management
4. Ability to use Microsoft Office
5. Effective communication (both verbal and written) at all levels
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