Hales Group is seeking an Supported Lettings Officer to join our client’s team on a temporary basis for 3-6 months supporting residents within the East Suffolk area. You will work with some of our most vulnerable households to ensure that they are able to manage their tenancy and contribute positively to the community they live in.Key responsibilities of the Supported Lettings Officer;
1. Managing a caseload of people who have experienced a housing crisis, and provide a service that ensures that they build up the life skills and resilience to prevent future homelessness.
2. Understand the complex, multiple needs; develop trusting, non-dependent relationships to improve confidence and motivation to progress, enabling individuals/households to find their own solution to their housing need.
3. Refer to other service providers where needed or request assistance provided by the wider team and other specialist services
4. Liaise with landlords regarding related matters, such as potential breaches of the tenancy agreement and potential legal action and work towards saving the tenancy. Attending court hearings to provide evidence and represent our client as needed.
5. To conduct home visits to appropriate locations as and when is necessary, to assist in the investigation of households circumstances.
6. To have good understanding of the issues affecting affordability of housing includi...