NHS Sussex ICB ambition is to create an inclusive working environment which reflects our commitment to celebrate and promote diversity for all groups. We are particularly under-represented in staff from Black, Asian, and Minority Ethnic (BAME) and disabled communities and actively encourage and welcome applications from these communities. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.
We encourage all applicants to share their equality information with us confidentially during the application process so that we can statistically monitor how fair and equitable our recruitment process is and how well we are reaching applicants from diverse communities and identify where we need to improve. This information is removed before shortlisting.
Main duties of the job
Are you enthusiastic and motivated about providing high quality services to people in Sussex? If so, we need you in the AACC Team. The AACC team works in close partnership with Local Authorities, NHS Colleagues, and private sector care providers and most importantly with individuals and their families to support some of the most vulnerable people in the community.
You will be working in a supported and fast-moving patient-focused environment and be required to support the team to provide a modern, effective clinical commissioning service.
The post holder will provide a full administrative service from initial referral and throughout the procurement and placement process to support Sussex AACC Team, acting as a key point of contact and knowledge.
If you would like to find out more about the role, please contact Haidar.Kizwini@nhs.net or vanessa.hall2@nhs.net.
There is 1 full time and 1 part time (15 hours per week) position available.
About us
NHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery.
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
Flexible working requests will be considered for all roles.
Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population.
Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be put in place to support you.
NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal.
Working for us - Sussex Health and Care (ics.nhs.uk)
Job responsibilities
To provide a full administration service to the AACC Team from initial referral and throughout the procurement and placement process. Working with a range of Care Providers to develop relationships and establish appropriate placements and packages of care to achieve the most effective patient outcomes and to ensure financial reconciliation.
Regularly undertake negotiations regarding fees and elements of the service to ensure the service is appropriate for the needs of the service user, whilst ensuring best use of resources and value for money for the NHS.
To receive requests for a care service and manage the lifecycle of the placement from initial request for a service, identifying the most appropriate Care Provider and placing with the service.
Work with AACC Practitioners, Case Managers and Social Workers, Local Authority, and external providers to help source, negotiate and advise of the most appropriate type of service for service users based on clinical need, outcome, cost, and efficiency.
Person Specification
Qualifications
* Good General Education including GCSE English & Maths (Grade A-C) or equivalent
* Education to NVQ Level 3 Administration or equivalent level of education or evidence of experience equivalent to level of qualification.
* Microsoft Office Word and Excel
Skills and Knowledge
* Excellent communication skills; listening, written and verbal
* Ability to work to tight deadlines in a busy and pressurised environment
* Ability to use own initiative and problem-solving skills
* Ensures confidentiality where required
* The ability to work well as part of a team
* Up to date office procedures
* Knowledge of principles of patient confidentiality
* A team player with a high level of self-motivation and strong desire to motivate others
* Adaptable approach and ability to remain calm under pressure
* Resilient able to deal effectively with contentious situations
Experience
* Experience of working in an office environment
* Experience of formal minutes and note taking
* Experience of working in a confidential environment
#J-18808-Ljbffr