Job Description As a Compliance Monitoring Officer you will play a pivotal role in supporting the delivery of second line monitoring across the Connells Group Functions. You role will be to provide challenge as to whether Group policies, procedures and controls meet legislative requirements and guidance and deliver detailed, accurate information in compiling appropriate monitoring reports.This role can be based in Leighton Buzzard or Milton Keynes with 2 days working from home. What you’ll need to deliver: Contribute to the preparation of the Plan, which is risk-based, and approved by the Group Risk & Compliance Director and Connells Group Audit & Risk Committee. Prepare regular, timely, relevant and concise reporting on the findings for management, including recommendations for addressing any weaknesses identified. Track and report on the progress of remedial actions and where appropriate, guide management in implementing necessary improvements. As required, act as “Lead Monitoring Officer” to manage specific reviews and coordinate the activities of other Monitoring Officers in relation to that work. Work closely with key business areas and stakeholders, for example the Case Checking Team, across the Group to implement the agreed approach to Compliance Monitoring. Keep abreast of best practice and external developments in the area of monitoring and ensure that learning is applied. Undertake special investigations as required in response to breaches or other issues arising. Identify and escalate at the earliest opportunity any significant regulatory issues to the line manager in a clear and accurate manner. Conduct onsite visits as required to enable planning, testing and reporting to take place. What you’ll have: Relevant experience with Financial Services industry, with particular knowledge of mortgage services. Sound understanding of FCA Regulation, including MCOB, ICOBS and DISP. A team player, with the ability to work unsupervised. Ability to build strong and effective working relationships with Stakeholders. Attention to detail and ability to deliver high quality written work and reporting. Effective oral and written communication skills. Confidence to provide appropriate and commercial challenge to the business. Relevant professional mortgage qualification or willingness to undertake qualification. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00561