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Technical Fraud Manager - Motor Claims
Locations: Leicester, London or Bexhill-on-Sea (Hybrid)
Welcome to Hastings Direct
We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.
Job Details
* Ownership of complex fraud cases to deliver optimal commercial outcomes, including complex cases, fraud ring investigations and key claims enablers.
* Having a data science/analytical approach to claims fraud identification, utilising current and new technologies to identify all instances of fraud, whilst reducing false positive referrals.
* Tracking savings related to fraud detections and oversight of cases that are referred to the claims fraud legal defence panel to ensure case value is optimised and litigation activity is effective.
* Accountable for handling and investigation strategy and tactics across all claims fraud teams.
* Approval of referrals to law enforcement agencies.
* Overall leadership of the complex fraud and litigation teams – driving a well-established team to further success.
Skills we would love you to have
* Claims fraud technical knowledge and experience of managing fraud/claims teams (ideally within motor claims).
* Analytical approach – using data to deliver fraud defence tactics.
* An entrepreneurial mind-set, with the desire to make a difference and able to deliver through teams and stakeholders.
What we offer
Join us and you’ll find a different way of doing things. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need.
Reward
Salary: Attractive salary based on experience + car allowance (pay reviews also completed each year).
Flexible Working: We champion a flexible and hybrid working approach.
Competitive Bonus Scheme: All colleagues are eligible for our annual 4Cs performance bonus.
Physical Wellbeing: Hastings pays for you to receive private medical Insurance (PMI).
Financial Wellbeing: We provide you with 4x your salary with our life assurance cover and income protection at no extra cost.
Mental Wellbeing programme: We have a range of support to help you keep yourself well.
There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, or throughout your journey with us at Hastings, we encourage you to be open with us.
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