Description
Are you someone who thrives in a detail driven, service led environment? We’re on the hunt for a solutions-focused Customer Service Administrator to join our Bristol-based team.
The Details:
* Location: Warmley, Bristol
* Hours: Mon-Fri, 8:30 AM - 5:00 PM
* Salary: £28-£30k (DOE)
* Perks: 25 days holiday + 8 bank holidays, pension contributions, and a profit-sharing scheme.
What You’ll Do:
* Be the frontline for calls, emails, and aftersales queries, delivering exceptional customer care.
* Process orders with precision, ensuring a seamless customer experience.
* Meet service response times (2-4 hours) while building lasting client relationships.
* Support the sales team with quotes and help manage sample inventories.
* Keep customers happy by solving problems, managing expectations, and using your initiative.
Requirements
* Experience: Customer service experience in a similar role (knowledge of the specification market or OrderWise a bonus!).
* Personality: Outgoing, detail-driven, and relationship-focused.
* Skills: Strong organisational, communication, and IT skills, with a "customer-first" mentality.
Your passion for people and precision could make all the difference. Don’t wait—apply now