Summary
We understand it can be very daunting either starting your first job after school or college or if you are changing careers. We can help you make that transition; our approachable teams will support you as you not only start your career, but also as you continue to progress among the many pathways we can offer.
Annual wage
£20,188 a year
Salaries reviewed annually plus discretionary bonus paid in August of each year
Training course
Pensions administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.15 pm with 1 hour for lunch.
36 hours 15 minutes a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Communicating with clients, their members and advisers via email, letter, and telephone
* Process client pension payrolls, including calculations of net pay, arranging payments, liaison with tax offices and preparation of year end returns
* The preparation of computer-generated benefit calculations and related correspondence
* Attending team meetings to understand the priorities and offering support as required
* Plus, lots more including interesting project work
Where you’ll work
Decimal Place
Chiltern Avenue
Amersham
HP6 5FG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THE GROWTH COMPANY LIMITED
Your training course
Pensions administrator (level 3)
Equal to A level
Course contents
* Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
* Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
* Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
* Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
* Plan, manage and prioritise own workload effectively.
* Identify pension problems, identify the appropriate course of action and suggest or support solutions.
* Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
* Use digital systems and applications safely and securely, in accordance with data security policies.
* Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
* Maintain robust and accurate schedules, records and systems of pension administrative activities.
* Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
* Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
* Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
* Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
* Plan, manage and prioritise own workload effectively.
* Identify pension problems, identify the appropriate course of action and suggest or support solutions.
* Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
* Use digital systems and applications safely and securely, in accordance with data security policies.
* Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
* Maintain robust and accurate schedules, records and systems of pension administrative activities.
Your training plan
On employers premises
More training information
* The apprentice programme is well structured with the support of a skills coach and friendly mentors to ensure you succeed in your role and study
* We will also teach you how to use our systems and provide all the pensions knowledge and skills you need to be able to communicate information to members and advise clients
Requirements
Essential qualifications
GCSE in:
* English (grade 5)
* Maths (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Team working