About the Role:
Barchester Healthcare is seeking a dedicated and experienced Administrator to play a pivotal role within the home's management team. As a key member of the team, you will provide essential support to the General Manager, ensuring the efficient running of the home.
Key Responsibilities:
* Promote a warm and welcoming environment for residents, staff, and visitors
* Manage enquiries and showrounds of the home for prospective families, including managing the customer database
* Drive the occupancy and reputation of the Care Home as part of a community engagement team
* Support resident and family feedback with a focus on customer care
* Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions
* Payroll preparation for home-based staff
* Provide advice and guidance to employees on queries using the HR tools and resources available
* Ensure all personal files are stored securely
* Attend meetings and produce accurate notes and minutes where required
* Manage safe contents, petty cash, and resident fund accounts
* Update ad-hoc training, supervisions, and appraisals on staff records
* Offer guidance on staff development opportunities
Requirements:
* Experience in a customer-facing role
* Previous involvement in HR administration and recruitment
* High level of attention to detail and the ability to prioritise
* Proficient user of Microsoft, specifically Word, Excel, and Outlook
About Us:
Barchester is dedicated to ensuring that our team members are respected and their contribution valued. As a leading healthcare provider, we offer a supportive and empowering work environment with opportunities for progression.