We are looking for enthusiastic and dedicated individuals to join the team at Birmingham as Service Centre Team Members on permanent and fixed term contracts. Working within this role, you will be responsible for ensuring orders are correctly packed and loaded onto the trains at the correct times. You will also be responsible for carrying out routine service checks and procedures (e.g. fridge temperature checks), cleaning the Service Centre, and the environmentally responsible disposal of packaging and waste materials.
You must have the ability to work to tight deadlines with a proven track record of working in a high-pressure environment. A background in logistics supply and basic food hygiene experience would be desirable but not essential. As you deliver the orders to the train, you will also be expected to help customers with their enquiries.
The Service Centre has a varied roster, so flexibility is essential as shift work and weekend work is required. The average hours per week are 39. All applicants must be computer literate, be able to use their own initiative, and take responsibility for managing their stock levels and food safety at all times.
You will have the ability to work shifts and live within an hour of the location you are applying for. Previous customer service experience is desirable, as well as the ability to work alone or in a team. Excellent communication skills are required, with the ability to meet deadlines and multi-task.
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