Breathlessness and Long Covid Service Co-ordinator
Northern Care Alliance NHS Foundation Trust
An exciting opportunity has arisen to join the Pennine Lung Service as the Breathlessness and Long Covid Service Co-ordinator.
The post holder will support the Breathlessness and Long Covid MDT Clinic and oversee the entire Multi-Disciplinary Team process both pre and post MDT. Long Covid is now a recognised illness following the Covid-19 pandemic. This role will be essential in delivering the MDT for patients who require Tier 3 services across the NCA.
We require a patient-focused individual who has excellent people skills, can communicate appropriately with both health care professionals and patients, and who is organised, proactive, and passionate about improving outcomes for patients.
Main Duties of the Job
The post holder will be expected to work across a range of IT systems namely Excel, PAS, SCR, and CRIS, to coordinate booking of patient appointments into the MDT and ongoing referrals. The post holder will work both directly and indirectly with both patients and their carers to assist in coordinating the care of patients through their hospital care journey, identifying, escalating, and managing issues that patients may have with transport and interpreters as appropriate. The role will be key to the planning, uploading of documents, taking notes and actions at the MDT, and informing the patient and GP of the outcomes post MDT. They will also need to tackle any actions and ensure they are completed by health care professionals in a timely manner. It will be part of the MDT coordinator's role to help improve both patient compliance and patient experience.
About Us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.
As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate, and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job Responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
* Knowledge of Microsoft Systems
* EDCL
* RSA/NVQ 3
* Experience in using PAS/PRISM
Knowledge, Training, and Experience
* High level of secretarial competence.
* Be able to demonstrate high level of administrative accuracy.
* Experience of working with the public in a health service environment.
* Experience of using spreadsheets.
* Experience of using MS Teams and SharePoint.
* Experience of using patient management systems.
* Experience of using Procurement.
* NHS Experience.
Skills and Abilities
* Ability to work independently and as part of a team.
* Ability to prioritise workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
POD 11 Whitney Court
Southlink Business Park, Hamilton Street
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