This growing company is looking for a candidate that is passionate about sustainability and wants to make a difference. You will be a part of a growing company where there is scope to progress. As a Marketing & Operations Assistant, you will be supporting the company with their operations and marketing efforts, involved in content creation, marketing activities, and being the first port of call for clients.
Main Responsibilities:
1. Marketing Duties:
1. Assist with creating engaging social media posts to promote services, initiatives, and events.
2. Draft marketing emails, ensuring that content is in line with company branding.
3. Create and edit blog content.
4. Work with the wider team on SEO to improve search engine ranking and online visibility.
5. Manage online reviews.
2. Operations Duties:
1. Be the first point of contact for incoming calls.
2. Reply to customers via the online chat system.
3. Reply to enquiries on social media messages and posts.
4. Work with the Warehouse team to coordinate collection.
5. Resolve customer complaints or issues and escalate when needed.
6. Record customer collections and interactions on the in-house system.
7. Assist with operations of the department by proactively managing the bookings and scheduling of services.
Key Skills and Qualifications:
1. A strong communicator - written and verbal.
2. Experience in customer service is an advantage, but not essential.
3. Proficiency in social media platforms and basic digital marketing tools.
4. Good understanding of SEO principles and the ability to apply them to written content.
5. Strong organisational skills and the ability to prioritise tasks effectively.
6. Creative mindset with an eye for detail.
This is a permanent role working 9am to 5pm Monday to Friday. There is parking available, or you can easily commute as they are close to a mainline station.
Job Info
Job Title: Marketing and Operations Assistant
Company: CV-Library
Location: Woking, Surrey
Posted:
Closes: Jan 3rd 2025
Sector: Administration
Contract: Permanent
Hours: Full Time
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