Luminary Mission We exist to empower women who have experienced homelessness, domestic abuse, violence, or sexual exploitation, offering them the chance to rebuild their lives through training, employment, and community support. Our mission is to help women find their strength, embrace their ambition, and gain the skills they need to thrive. Who we are looking for: We’re looking for an experienced support worker to join our growing Progression Support team, providing specialist support for women who have experienced multiple disadvantages including gender based violence. Empowering them to move towards independence, employment and fulfill their potential. Work for an award winning social enterprise that helps women flourish and support them in the long term. Be part of a great, talented group of professional women. Please Note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010. Hours: 40 hours per week - usually 8 hours a day with 30 minute paid lunch (Potential occasional evenings or weekends may be required but not often and by pre-arrangement only) Location: Hybrid with a minimum of 3 days working onsite Application Deadline: Sunday, January 5, 2025 (Please submit this application PLUS your CV as soon as possible, applications will be considered on a rolling basis as we receive them) First Round Interview: Friday 10th January 2025 (online) Second Round Interview: Monday 13th January 2025 (in person) Key Job Responsibilities Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression. Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ to assess their needs and set targets on a regular basis. Nurture women’s engagement with Luminary’s vocational training programme, liaising with the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. Support trainees during the apprenticeship process in Luminary cafes or bakeries, and support them with attending work experience days both at Luminary and at other external partners. Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women. Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process. Keep detailed records of all case-working according to best practice and aid in safeguarding, monitoring and evaluation. Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses). Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. Signpost any women wishing to access chaplaincy-style support to Luminary Chaplains. Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring. Contribute your experience of best practice to shape the way Luminary operates effectively Job Requirements and Abilities Necessary: Support work or social work experience Driven and highly motivated Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future. Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage Experience supporting an individual through safeguarding issues Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence Personable and patient with excellent communication skills, both verbal and written Organized with record keeping, time-keeping, and communication Hard working and able to pick up new tasks quickly learn new things quickly Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female Right to work in the UK Desirable: Qualifications in social work/mental health related disciplines An IDVA/ISVA/IGVA Qualification Experience of the VAWG sector Experience delivering group sessions Please ensure you will respect and apply with the Luminary Faith Policy Perks & Incentives: Free barista coffee all day, every day 50% discount off all food & drink in our cafes plus family 20% discount off online purchases (celebration cakes & merch) Competitive leave policies Regular opportunities for training and professional development Wellness Action Plan developed to keep you healthy at work Long-term service rewards including increased holiday and birthday cake Staff socials Opportunities to be involved in press coverage of Luminary